OUR ENGAGEMENT

OUR ETHICAL PRINCIPLES

VisilabGroup – itself part of the GrandVision Group – sets standards in the field of optics by offering high quality products and first-class service. To do this, we need strong values, a clear identity, and strict ethical principles.

We communicate our core values and principles clearly. In this way, we demonstrate to our customers, employees, and business partners that professional ethics are a central concern for us, and that our success is based above all on mutual trust.

Our internal Code of Conduct defines our responsibility regarding integrity, mutual respect, diversity, data protection, and towards our partners and suppliers.

Code of Conduct

OUR CORPORATE SOCIAL RESPONSIBILITY

At VisilabGroup, we are working towards being the best-in-class in CSR in our market. This entails social and humanitarian activities related to our profession, but also the reduction of our impact on the environment as well the development of a diverse and inclusive workplace.

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Pairs of glasses donated in 2021
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Energy saved in the past year
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Stores equipped with LED lights
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Customer served at home in 2021

Second Life Program

As a leading optical retailer, it is our mission to provide more and more people access to high quality eye-care. We are aware of our social and environmental impact and the responsibility VisilabGroup carry towards building a better society.

For this purpose, we created the “second life” program. Our customers bring their used glasses back to our stores and after we have cleaned and checked them, we donate the glasses to the secondary market. In recent years, we have supported various humanitarian projects and NGOs with this project. As part of this project in the last few years we sent our opticians with the second-hand glasses to remote areas in order to perform eye exams and spectacle fittings.

For sharp vision and clear lenses

For the seventh time, VisilabGroup, has donated spectacles to CBM Switzerland. The 2,405 brand-new spectacle frames, 3,312 cleaning cloths and 544 cleaning sprays were donated to the optical workshop at the CADESSO training clinic in Guinea.

Our experts at Visilab@Home offer a complete eye-care service for people with reduced mobility, whether at home, in hospitals or in care homes. Our service responds to concrete needs and we adapt to constantly changing demands. 

We offer a special and unanticipated service in the field of eye-care, which is absolutely free of charge. A service that is unique in our sector.  

By taking care of the optical needs of elderly, disabled, or sick people, we help these individuals to maintain their quality of life. Our aim is not to bring these people to our stores but instead to meet them where they are or live. Within a social framework and with responsible thinking, our job has become a real passion.

Visilab@Home

Our service in three steps:

Visilab@Home

What our people say

In my role as sales manager, I face many different challenges. It is precisely these challenges that are rewarding and move me forward together with my teams, making the VisilabGroup an exciting employer. The decision-making powers I have been given and the trust placed in me are both an acknowledgement and an incentive for me to fulfil my tasks.

Sandro Dotzauer

I graduated from the BTS optician in 2008 and started to work directly with Visilab.

Visilab helped me to complete my training through financial supportand with the opportunity to adapt my working hours in order to attend a Swiss school for image and fashion consultants.

Emilie Clerc

My course of study as a qualified purchasing and logistics specialist has given me the opportunity to further develop my career at Mc Optik AG.

Since August 2020, Mc Optik has been supporting me in further training to achieve the qualification as a qualified project manager. I am already looking forward to being able to contribute my newly acquired skills to Visilabgroup.

Salvatore Proto